CX Relationship Economics - Customer Experience
CX Relationship Economics: Customer Experience, Metrics, Transformation for Loyalty Growth. Advice from an expert practitioner.
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CX Relationship Economics: Customer Experience, Metrics, Transformation for Loyalty Growth. Advice from an expert practitioner.
Description
📊CX Relationship Economics is a channel about customer experience (CX) from an expert. Discuss metrics, maturity levels and tools to improve customer retention.
🔄Learn about Business Transformation Strategies: From AnalysisNPSprior to personalization of services. Practical cases help implement changes to increase loyalty and revenue.
💼Focus on real-world examples: how to measure CX, build customer path maps, and optimize interaction. Useful for managers, marketers and business owners.
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