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🌏New Remote Vacancy in Allentown (РА) - Operator👩💻
Qualifications and Requirements:
-English level B2–C1 minimum, with good pronunciation.
-Quiet, isolated workspace
-Personal computer or laptop
-Headset with microphone
-Stable high-speed internet
-Preferred: Experience working as a call center operator
-Answer incoming calls, process customer requests and inquiries via all non-voice channels (email, chat, SMS), and provide consultations about services and pricing.
-Create and schedule customer service requests for technical specialists.
-Coordinate communication between technicians and customers, and provide support for any arising issues.
-Handle conflict situations with customers.
-Work within the HouseCall Pro CRM system.
-Make outgoing informational calls when needed.
Compensation and Benefits:
-Monday to Friday 8am-6pm
-$750/month
📩Please send your resume to [email protected] with the subject line Operator