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🚨 We’re Hiring | Command Center Agent (CCA)
📍 Location: Zepto Headquarters, Sarjapur, Blr
We’re looking for Command Center Agents to join our support centre team.
What you’ll do:
• Handle live tickets related to store discrepancies/losses
• Investigate cases and identify root causes
• Coordinate with store teams over calls
• Verify transaction & inventory records
• Close tickets within SLA and escalate complex cases
Languages:
English + Hindi mandatory
🔄 Rotational shifts | Nights & weekends as per roster
Interested candidates can apply through the form attached below.
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