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Post Close Operations Associate
Company: Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain, originating HELOCs and tokenized products used by consumers and institutions. The company combines blockchain transparency with AI-driven automation and has originated over $22B in home equity loans with 170+ partners.
Only candidates authorized to work in the United States; Figure will not sponsor work visas.
Responsibilities:
- Own the HELOC post-close process end-to-end, ensuring recordable security instruments
- Manage investor inquiries related to recorded deeds of trust, notes, and assignments of mortgage
- Process and record Assignments of Mortgage (AOMs) and manage POA/AOM workflows for partners
- Coordinate onboarding/offboarding of DART loans and manage vendor collaboration for documents
- Resolve recording exceptions, lien release issues, and perform county research and outreach
- Handle curative efforts (e.g., Scrivener's Affidavits), closing appointment documents, and RSD tasks
- Monitor recording stage audit and ensure accountability for security instruments and FNMA/MERS processes
Requirements:
- 1+ year administrative and/or customer-facing experience
- Ability to work independently in a fast-paced startup environment and meet tight deadlines
- Professional, concise communication skills with cross-functional teams and external customers
- Strong organizational skills to manage a large pipeline of loans
- Analytical mindset with drive to identify process improvements and automation opportunities
- Familiarity with G-Suite (Docs, Sheets, Slides), Google Drive, and Slack
Nice to have:
- Post-closing experience in residential mortgage lending
- In-depth knowledge of HELOCs, FNMA, FHLMC, and private investor products
- Understanding of Federal and State regulations (RESPA, TILA, HOEPA, QM)
- Knowledge of State and County recording requirements and needs
Stack:
G-Suite (Docs, Sheets, Slides), Google Drive, Slack, DART, MERS, FNMA, FHLMC
Benefits:
- Comprehensive medical, dental, and vision coverage (100% employer-paid premiums for employees and dependents on select plans)
- Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
- Employer-paid life and disability insurance
- 11 observed holidays and PTO plan; up to 12 weeks paid family leave
- Continuing education reimbursement
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